ALC’s Science of Response
is a four-phase
cyclical process that incorporates a unique combination
of discipline and creativity. Each phase covers an
integral part of successful list management.
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Phase 1: Discovery
1. File composition: Who is on your file? What did they do to get there? What else do we know about them?
2.Usage: Who uses your data? In what format? In what volume? When? How does it perform?
3.Competitive Landscape: Who is your competition? What are they offering? Who are they selling to?
4.Market Conditions: What are the current market conditions? How are they likely to impact performance? Obstacles they present? Opportunities they uncover?